QuestA+ Information & Troubleshooting

QUESTA+ Getting Started

1. Download the Locked Browser and then Install it - MAC and PC

2. Download Adobe Flash (Use only Internet Explorer or Safari to download)

*Windows 8, 8.1 users, update your flash by performing a Windows Update or go here and choose your Windows version

MAC USERS

Please do the following if your QuestA is not working or you need to update the Locked Browser application.

1. Uninstall your current Locked Browser by opening your Finder > Applications > Drag and Drop anything named Locked Browser into the trash and empty it.

2. Download and then install the Locked Browser by downloading the MAC Locked Browser below.

MAC Locked Browser Download LINK

3. Go to https://questaplus.alberta.ca/SecureMain.html and try entering an exam.

PC USERS

Please do the following if your QuestA is not working or you need to update the Locked Browser application.

1. Download the PC Locked Browser below and install it.

PC Locked Browser Download LINK

2. Go to http://www.adobe.com/go/chrome/ using Chrome and then select Windows 10/ Windows 8 in step 1 and FP 25 for Opera and Chromium in step 2. Uncheck the 2 optional software downloads.

Download Flash and install it, close Chrome and reopen it.

3. Go to https://questaplus.alberta.ca/SecureMain.html on Chrome and try entering an exam.