QuestA+ Information & Troubleshooting

QUESTA+ Getting Started

1. Download the Locked Browser and then Install it - MAC and PC

2. Download Adobe Flash - Select your OS and download and install both FP 32 versions (PPAPI, NPAPI)

3. Exit and close your browser and reopen

Mac - Right click your browser on the dock and select Quit then reopen the browser

PC - Click on the X at the top right hand corner and reopen the browser

4. Go to https://questaplus.alberta.ca/SecureMain.html and try entering an exam using the Exam PIN: 9999099 and Start Code: sTarT

 

MAC USERS

Please do the following if your QuestA is not working or you need to update the Locked Browser application.

1. Uninstall your current Locked Browser by opening your Finder > Applications > Drag and Drop anything named Locked Browser into the trash and empty it.

2. Download and then install the Locked Browser by downloading the MAC Locked Browser below.

MAC Locked Browser Download LINK

3. Download the following Flash installers - HERE and HERE, then install both versions.

4. Restart your computer

5. Go to https://questaplus.alberta.ca/SecureMain.html and try entering an exam using the Exam PIN: 9999099 and Start Code: sTarT

 

PC USERS

Please do the following if your QuestA is not working or you need to update the Locked Browser application.


1. Uninstall the LockDown Browser OEM

2. Download the PC Locked Browser below and install it.

PC Locked Browser Download LINK

3. Go to https://get.adobe.com/flashplayer/otherversions/ and then select Windows 10/Windows 8 in step 1 and download both versions and install it.

After installing Flash, restart your computer

4. Go to https://questaplus.alberta.ca/SecureMain.html and try entering an exam using the Exam PIN: 9999099 and Start Code: sTarT

 

Locked Browser Download

MAC Locked Browser Download LINK

PC Locked Browser Download LINK

 

TESTING QuestA

https://questaplus.alberta.ca/SecureMain.html

Use the following to check if you can launch QuestA

Exam PIN: 9999099

Supervisor PIN: 3pCt

Start Code: sTarT

 

Use the following to test using QuestA

Exam Pin: AaBYCb

Start Code: oGsgaz

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